Safety & Support

Privacy is part of the emotional experience.

Vulnerability should never feel exposed. We build our safety features to hold your thoughts securely and keep you fully supported.

AI Processing Transparency

When you converse with Elyvia, your messages, mood selections, and voice reflections are securely processed through Google Gemini AI to generate her thoughtful, warm replies.

We strictly limit the data transmitted to what is needed to power the conversation. You are always in control of what you choose to share, and you can end conversations or skip any feature whenever you like.

Our Support Boundaries

Elyvia is a warm, emotionally present companion designed for self-expression, mindfulness, and reflection. She is not a therapist, a doctor, a medical provider, or a diagnostic tool.

She cannot diagnose conditions or replace professional clinical care. Her responses are meant to support your reflection, but should never override professional medical judgment.

Emergency situations

Do not rely on Elyvia for emergency situations. If you are in immediate danger, thinking about harming yourself, or experiencing a crisis, call 911 or contact 988 in the U.S., or use the appropriate emergency or crisis service where you live.

Privacy and safety questions

For privacy requests, deletion requests, or compliance questions, email Darrell.CollinsII@elyviaapp.com.