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For direct assistance, email us at:
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Support
Need help with Elyvia? We’re here to help.
Whether you are facing issues with account access, billing, app functionality, or have privacy questions and feedback, find the right channel to get connected.
General or Backup Inquiries
For general questions or backup contact, reach out to:
Support Topics
How can we guide you?
App Support
Report bugs, crashes, loading issues, or get help with app features like voice styles, journaling, and mindfulness tools.
Account Help
Get assistance with signing in, creating accounts, or managing your premium subscription and billing details.
Privacy Questions
Ask about how your data is stored locally, your consent options, or how Google Gemini and ElevenLabs process your information.
Beta Feedback
Share your ideas, suggestions for new features, or let us know how we can make your Elyvia experience feel more supportive.
Response Expectations
We review all inquiries with care. As a dedicated team, we aim to respond to support requests within 24 to 48 hours.
Important Safety Note
Elyvia is designed to offer emotional support, reflection, and wellness tools, but it is not a replacement for emergency services, medical care, therapy, or professional mental health treatment.
If you are in immediate danger or experiencing a crisis, please call 911 or contact a local crisis support line.